I SENT A PARCEL ABROAD VIA DPD ON 04 JANUARY 2021 AND MY PARCEL IS STILL IN TRANSIT!!!!!!!!!!!!!!!!!!!!!!!!!!!! NEARLY 4 MONTHS I HAVE BEEN CONTACTED DPD EVERY WEEKS, BEEN PUT ON HOLD , TRANSFERRED,LIED AND BEEN REPLIED THE SAME: "I am extremely sorry for the hassle you and the receiver had to go through regarding your parcel delivery. I can totally understand why you are so upset about this and I can not apologies enough for the upset and frustration caused."" BUT THATS IT!! NO ONE TELLS ME WHERE IS MY PARCEL. I WAS DEMANDED TO PAY DUTIES ON IT, EVEN THOUGH THAT ITS A GIFT UNDER £50 AND WAS TOLD PARCEL WILL BE RELEASED AND DELIVERED THE NEXT DAY, THAT WAS A MONTH AGO. IT IS AN APPALLING SERVICE WITH NO ETHICS AND AN INDEPENDANT UK REGULATOR BODY SHOULD BE SET UP TO AUDIT AND FINE ACCORDINGLY. I WISH AMAZON WILL HAVE A COURIER SERVICE AS THEY WILL BE MUCH MORE SUPPORTIVE I AM VERY FRUSTRATED.