My new phone from Motorola was due to be delivered yesterday between 10 and 1. The UPS tracking app showed it out for delivery from Edinburgh 20 miles away at 07.30. It never arrived all day but the UPS tracking app gave the same information all day. Today the tracking app shows it setting off from Edinburgh at 07.30 yesterday on a more than 600 mile journey through England and arriving at Cumbernauld about 10 miles from me early this morning. Still no indication on the app when it might arrive. I've never had a satisfactory delivery from UPS and this is not yet as bad as some. When companies don't tell you who their courier is this can happen. Whenever I have known that UPS will be involved I have gone elsewhere. Haven't come across any courier even half as bad. Worst thing is their automated reply on complaint site saying that they will investigate and respond. They never once have to me. 1ZV8A297D907117489 reference