I was in my home the whole day waiting for the delivery. and suddenly receive a message said he missed me. no bell rings, no knock the doors. the courier took a picture of the gate of the building, it doesn't make any sense because I cannot stay at the gate for this one hour window right? at least he should ring my door bell to let me know he was here. then I asked to talk to the advisor, waited in the queue for half an hour, and finally someone showed up and said there is nothing they can do or control. I wasted two days for this. and will waste another day for the delivery.