This company is the best bad company in the world, I can't imagine a worse company in the field of deliveries. I had 5 orders made at L'Oreal, three of them arrived, all the boxes were mixed, to understand which product in which box to find I had to open all the boxes and then follow the order after invoice.The worst happened to the other two orders, which were divided into 12 boxes. I only received 6 out of 12 and I was able to verify my delivery by invoice because it contained part of an order and part of another order,I did not receive any track number message on my mobile or email.in order to get in touch, with someone who could explain to me where my long-awaited products were, they asked me for a track number, which I didn't have. in the end the 6 remaining boxes on two orders go back. The reason they didn't find me.my question is, how can you not find someone if you have already delivered to that address? how can you hang so carelessly towards your customers and mix the boxes, when they are on different invoices? how can you request a track number when you are not sending that number.I'm sorry that a company as big and beautiful as L'Oréal is using such a delivery company with such bad standards. I hope to be able to take my order, because I waited a long time to be able to order the respective prose in an event.
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