Terrible service, so far since moving into my flat I have had 1 box of goods delivered successfully and several left at the communal front door, stolen and damaged. I live up 2 flights of stairs with no lift, I am home all the time due to work and every time the box is left in the front entrance way. I am disabled and struggle to carry boxes up stairs as I use a walking aid. Every week I have food delivered and dpd are the courier and after 2 months I have successfully received 1 box. I have been promised by multiple members of dpd staff that this will never happen again but each time it does. Before moving my boxes were left in front of the front communal door to the flat blocking the door stopping other disabled residents from leaving or entering and I was unable to move it without calling for help. Tension got so bad I had to move into a new flat which doesn't meet my disability needs but I didn't have any other choice. This is the worst company I have every delt with and where possible I avoid them as best I can. If you are disabled or unable to retrieve things from a communal area, do not use dpd.