Waited around all morning as they said they needed someone to accept the parcel. Got a message towards the end of the hour slot they had given me to say that they had "Missed Me". At no stage did they attempt to call me, ring the doorbell or knock on the door. How is this acceptable? How is that an attempted delivery? I have tried contacting them on multiple different platforms but to no avail. The phone line and website chat function are automated and do not lead to any resolution. I now need to take more time off work to accept this package as they will not allow me to change the delivery address either. AVOID USING DPD AT ALL COSTS. Atrocious customer service along with awful delivery performance.