Has to be the worst company I ever dealt with. I believe the ability to lie without flinching is a qualification for working with dpd. They lost my parcel and after trying to speak to someone on the phone unsuccessfully, I decided to go to the depot myself. I stated my case and after ping ponging me around one of them came out to tell me the parcel was in another dpd depot. A lie I found out the next day was just to get rid of me. I returned to the depot the next day and stated my complaints. I was given all kinds of promises and a phone number to call for updates. I realised again that I'd been deceived as no one ever answered every time I rang that number and it'd been another trick to get rid of me. It's been 2 weeks and my parcel has still not been found and no one is doing anything about it. Dreadful company!!