One star as you can't give zero. Absolute joke of the company. Two deliveries this week both drivers were spoken to via ring doorbell, clear instructions to leave the parcel at the door. One driver left it just to return for it later on that day the second driver refused but agreed to re-arrange it for a different day. Now both parcels are on their way back to the sender. Dpd didn't notify me about that at all. 2h on the phone and the girls I spoke to hung up twice. Let me also say that one of those parcels contain a Covid test that I need to do just so I can go back to work. Dpd response is to contact the sender and re-arrange the delivery with them. They act like they've done nothing wrong at all! Avoid at all costs!! Joke, not the company. Absolute shambles!