Absolutely disgusting service, no regard for peoples property what so ever, I sent a parcel marked fragile and it seems they did all they could to throw it around and smash everything inside to smithereens, the box had huge dents in it. Will never use again, if you actually want your parcel to arrive in literally one piece I would recommend anyone before DPD. The parcel was gifts for my dad, so upset he got a box of smashed fragments. Couldn't get through on phone, went on website to complain and it said my email and reference didn't exist, although i have an account with them and the ref was taken from all their correspondence. Been sat waiting for someone online for ages so thought id give them feedback from another channel.