The delivery driver was abusive, he shouted at me as I looked from my window to enquire who was banging so loudly on street door, I am 77 years old, am going into hospital in two days for knee replacement, therefore I could not run down the stairs, he was shouting “ he could not hang around waiting for me to open door, he then proceeded to get in van and drive away, taking my item with him, disgusting customer care, extremely disappointed, how dare a driver come to deliver and just throw a calling card on doorstep and leave with my order, I have never experienced such appalling treatment from any company