Where do I begin? The usual sub-standard lies and laziness from DPD! They send you an hour time slot on their fancy app, where you can track the progress of the useless driver. Came home early to meet the driver, who was told to leave parcel on the porch, in a secure, gated flat. They have been here before. They inform me they are 15 mins away and I'm the next delivery. I can see on the tracking app, he is very close, 2 roads away... 3 minutes later I get a text to say I wasn't in and they will leave it at my local drop off point, WHICH ISN'T LOCAL! Even though I was here the ENTIRE time, he just couldn't be bothered to come here. I then receive another message saying my parcel is delayed.....how can it be, you still have it!! Ok, so I will go to the shop to collect it tonight. Then I receive a message later on telling me that the parcel has been sent back to their depot....miles from me and will be taken to the local shop tomorrow for me to collect it.... What a piss-take....you can't even be bothered to come back.... Still waiting for the pick up notice number. Lucien, the driver should maybe get a different job that's less taxing for him Avoid this total shower...who spend more on their fancy app than their so called "delivery drivers" and customer service. Use DHL, who know how to treat the customers.