DPD are one of the worst courier services I’ve ever experienced. On a number of occasions when I’ve ordered items from Amazon I’ve had issues when the items are being fulfilled by DPD. On more than one occasion they’ve scheduled a slot for delivery and sent notifications and within the hour of that slot I’ve then received a random text saying they attempted delivery when I’ve been at home the whole time. No door rung or knocked or anything. I’ve then had them say at customer requests it’s been scheduled for collection at a random shop nearby when I’ve done no such thing! I’ve subsequently had to wait another day after the day it was due and had to go collect it myself. I’ve called them on a number of occasions to complain and then was told there was a picture taken of a glass door and black surround which is the entrance of my close not my home eg flat front door. Why the courier would drive right up to my door get out their vehicle and take a picture but not press my buzzer to get into building. The buzzer is right there! That’s not an attempted delivery that’s just sheer laziness and stupidity. I then phone DPD again and they tell me it’s available for collection on the wrong day. If I want it rescheduled to my home address I need to contact Amazon. Contacted Amazon twice and they even tried to speak with DPD. Two phone calls from me and three from Amazon no further forward. I later get a notification saying delivery attempted again at 17:30 and will be delivered the next day to collection address. They also told Amazon they couldn’t find my address so how did they have a picture of my front door close. Everything they say is lies! It’s the same delivery driver who seems to be the issue Jason. Customer service just don’t care and fob you off. They make up their own rules and do what they want. Total lack of respect for the customer and the sender. In the end I cancelled my whole order and asked for a refund as it was late and no way was I going to collect the parcel as I’m not doing someone else’s job! Plus after having a lower respiratory infection pneumonia and costochondritis and being told to stay home I was asked by Amazon could I get someone else to collect it for me! Why the hell should I have to or a member of my family have to get something that I ordered for home delivery! Total waste of space DPD. Never been so angry.