Do not use DPD if you are disabled or have lifting restrictions. I have recently had major spine surgery and consequently cannot lift anything over 3 pints of milk. Despite telling the driver this and begging him to carry the parcel about 3 yards into my house, his response being it was more than his jobs worth and he didn't want to get sacked. His only concession was to leave it half way across the threshold leaving my small neighbor to push to parcel just far enough into my small to get the front door closed. The parcel is in they way! I struggle to get around it and am fearful of damaging my recent surgery. Do not use this wretched company!!