Horrendous company.......please Avoid at all costs !!!!! I ordered an item from Huawei and they said DPD would be delivering it. i got a message from DPD that they would be delivering it between 11.30am and 12.30pm today,, i had a dental appointment so i said leave my Parcel in a safe place on the websight, and i got a confirmation text saying they would leave it in a safe place, my safe place was in a cupboard right next to my front door with an open padlock, i said leave it in the cupboard and lock the padlock,(this is a really secure cupboard so there is no chance it could get stolen,,) and i left a big sign on the cupboard ( DPD please put any deliverys in this cupboard and close the padlock), when i was at the dentist i got a comformation email from DPD saying my item has been delivered and i could click on the link they sent me as proof, when i clicked on the link it showed the parcel right next to my front door, i thought great they are taking the picture of the parcel next to my front door and there going to put it in my safe place the cupboard next to my front door and lock the padlock, like i requested !!!!!! i got home 30 minutes later after my dental appointment, walking up to my front door i noticed the padlock was open just how i left it, i thought strange they must have forgot to lock my padlock !!!! i looked in my cupboard and it was empty, I was straight on the phone to DPD and told them you have said my item has been delivered and it has not, they said let me check, and they got back to me and said, yes it was left at your front door !!! i said did you not get my safe place request as i got a confirmation email you did !!!! they said yes we got your safe place request, the Delivery driver was supposed to leave the parcel in the cupboard next to your front door and lock the padlock !!!!! i said well this has not been done !!!!! they said let me speak to the driver and i will get back to you, after holding on the phone for a couple of minutes DPD said the drive had left the parcel on my door step !!!! I said why ? when you have my safe place request and its been confirmed to me by you that you received it,,,,DPD said i am sorry you never received your item, please take this up with the company you bought the item from !!!!!!( what are you Joking me ????) Because of the Delivery company DPD !!!!!! A £300 pound item i ordered got either stolen or there Delivery driver took the picture and took the item away with them again,, please Avoid this company they are Terrible they dont deserve any stars,, Terrible Terrible Company. I mean these are simple instructions for a delivery company to follow,,I am devastated that my item got stolen or never really got delivered in the first place, it took me 3 months to save up enough money to buy this item,Just for DPD UK, to simply not do there job and deliver an item securely and properly. Thank God for trust pilot and the other 6 review sights i am going to send this review to,,what's important to me is that i can warn others of this Terrible Company so they dont have to suffer the terrible service i got, I will also not order anything with the company Huawei UK, anymore because I know they use the delivery service of DPD UK.