Personally I think 1* is too high a rating for this company,who delivered someone else package to my house. Firstly I thought no I'm not going to take it a quarter of a mile and deliver it myself, they can redeliver it. I first tried the online chat feature on their website and got a message back that never actually answered my message. Then I tried the whats app feature and got the same treatment asking for the same information even when I had given it. Next up was the app, which only worked once after I downloaded it, then failed to open. Then the phone which I resisted using because of the time factor..."our phone centre is close at this time" 🤬 Eventually I did go round and delivered it but next time I'll just bin it or stick it in the post box. What a way to run a business !!!!!