Hideous delivery service. Their email states that they will attempt contact or leave with a neighbour initially, if unsuccessful. At the time of the delivery I was at home and could see the DPD van outside my window so waited for them to ring my buzzer. No such luck. Nor did they attempt any of my other 5 neighbouring flats in the house, all of which have residents work from home. I shouted out the window to the van driver to explain that I was in (clearly), and that I'd come down to collect my parcel immediately, only for him to say that he'd come back another day! Because of this I was unable to send Christmas presents online to the young children in my family. Truly awful service