This company should shut down instead of running a 3rd rate business. I had ordered a something to be delivered as the item was heavy. Then I get a message saying it will be delivered on the 21st, which was alright. I wake up Sunday morning i.e the 19th and I have a message telling me the driver will be at my place between 12.49 to 13 49. I was okay with that since I didn't have to go out. I waited by the window for the driver, and saw him pull up, he got out without my parcel, stood in front of my building and took a picture and ran back to his vehicle, quickly opened the door and sped off. The next thing I get a message saying that Sorry we missed you we will deliver it on 20th. I called customer service and they contacted the driver who said he would be back in an hour. I waited the whole rest of the day for him he never turned up. Today morning I get a msg saying it will be delivered between 8.09 and 9.09. I waited and then get a message from the same driver that it has been delivered to my neighbour on the ground floor. This neighbour wasn't on my preferred list, plus he never rang my bell. This driver has done this to avoid me. Now I have to carry my item up the stairs. CLOSE DOWN DPD YOU HAVE NO RIGHT TO RUN A 3RD RATE BUSINESS.