I ordered a new iPhone 13 Mini from John Lewis just before Christmas 2021. At that time I was unaware that John Lewis retain DPD as its main shipping delivery service. DPD notified me on three occasions that my iPhone 13 was 'out for delivery today' but failed to deliver on all three occasions. Instead, I received three DPD notifications informing me that 'due to unforeseen circumstances they were unable to deliver your parcel today.' - DPD did notify me of a fourth delivery date but I wasn't prepared to experience another failed delivery so I cancelled my order with John Lewis and purchased my iPhone 13 Mini from Argos. I'm an avid online shopper and I have now commenced asking vendors which courier they use for delivery and discriminating against those online vendors who use DPD - It is time customers were able to chose from a list of three courier services on checkout. That's the only way you will ever get these nonchalant incompetents to improve their dreadful service(s).