Absolute rubbish. One delivery agent changed their name due to bad reviews. You should do the same. Missed delivery that was due the day before. Received a text only minutes before delivery was due so missed it. A card was posted through the door explaining that it is now at my local post office due to dpd saving the planet. Ok so 1. you needed to take the parcel to the post office. 2. I needed to drive to said post office with the card where I was informed that I needed 2 forms of ID. Passport and Driving licence. I have no photo I’d driving licence and, luckily, my passport had not quit run out yet. Bus pass was not good enough. 3. I therefore needed to drive home and pick up my passport and back yet again. So you feeble excuse of saving the planet is making it worse just so that YOU are too lazy to drop off the next day as do ALL the other companies. You are on electric vehicles and passing my house every day. One star explains the uselessness and frustration of you , so called, delivery service. Next day was paid for and next day didn’t receive. This was not the day requested by me to the order company.. It’s no good receiving an order early if not going to be there to receive it. That’s why it was requested on the day it was. Less than poor I would say. If I wanted to pick up from a local store I wouldn’t have paid near on £7 for delivery.