Terrible service suppose to have a time slot when it left the depot This never happened a text was sent at 1407 to say it would be delivered between 14.15 and 15.15. At 14.51 gets a text saying sorry I missed you and a picture which was black. Thought this was strange as we was in and if we wasn't agreed for it to be left at neighbours. Complained and when they looked into it they agreed that it wasn't delivered and the driver would return. He never did no explanation. When rang to ask for an explanation they said they didn't know and it would be loaded on a van today. Again no explanation no time slot nothing. They didn't care at all