Login
Start Free Trial Are you a business?? Click Here
Stephen
Part of the consignment was delivered. I asked the driver (Iggi) where the rest was. He said it was the only piece. I asked how it was possible because the same product was delivered by DPD from the same supplier, 6 days ago. I asked who I should contact and he said he didn’t know. I asked how it was possible that he didn’t know who to refer me to. He then launched into a foray of f-bombs. I asked him to get off my property, at which stage he stalled the van, got out and approached me to “sort it out”. I called into my wife to call the police as I felt physically threatened. He stopped in his tracks under the threat of police intervention, got back in his van and shouted out the window that he would make sure that I would never receive a DPD parcel again - they would sit in the depot. I have escalated this to head office, who have had the depot just call me to say that they have received a report from the driver and that they do not appreciate me swearing at their driver. They are anything, if predictable at DPD, that’s for sure! I was also Informed by Shan that a manager “may” call me back to I think 24-48 hours! I’m not holding my breath to tell the truth of the matter! They are satisfied to stall this process at depot level, sweep it under the rug and proceed with 90+ % negative reviews.
2 years ago
Read DPD Reviews
DPD has a 1.2 average rating from 5,107 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial