Missed a delivery on one day, received a note with calling card number on. Stayed in the next day (2 of us) and saw that another calling card had been dropped through the door. I did think that maybe the door bell just didn't work on the second delivery but am pretty certain the great big brass door knocker in the middle of the door works! Once I found a customer service number, computer just stated 'no' I could rebook as this had to be done through the seller, I couldn't have it delivered to a collection centre as the seller had not set that up, basically, they were as much use as a chocolate fire guard. This is not the first time issues with DPD have been had. I have caught DPD delivery drivers posting the calling card through the door without having even knocked on the door. When challenged, they said they thought no one was in. Ringing the doorbell of knocking on the door might help. A truly shambolic delivery service with totally lack lustre drivers who really don't care. Would strongly recommend that all companies boycott DPD as will only result in lots of customer complaints when deliveries are not made. Useless does not even begin to describe this so called delivery service!