Delivery man didn't call me nor knock on the door as I was at home whole day..he just sent me email saying they miss the parcel and will the parcet to the pickup shop and gave me the address which was in Heather park drive Wembley..n that address was 30 mins far n when I went there shopper keeper told me that parcel is not there in their store as no delivery man gave them the parcel...n when I called customer service they just told us that delivery man kept the parcel on some other pickup shop that is in eastlane harrow..but they didn't even update us or the called us saying the pickup address is changed..on top they are saying if you'll don't want to collect then the parcel will go back to the owner n you can call them.. Dpd is the worst courier service..