Absolutely awful delivery service. Only attempted once to deliver my parcel, I wasn’t in so instead of attempting a second time or allowing me to arrange a second time they forced me to go up a pick up news agents with a post office where a little boy working there refused to give me my parcel as I didn’t have my passport or driving license to show him!!! What is the world coming to? Are they out of their mind? I will NEVER show by photo ID to any unofficial bodies let alone a dingy little need agent with the son behind the counter!!! Ridiculous & outrageous. They “claim” it’s for security even though I had my pick up code and other means of ID but the truth is they just want you to get used to showing your “papers” every you go si start small then go big to make it seem normal. Nothing to do with security. I then called them and they hung up the phone . Shameful and illegal as they’re holding MY property therefore stealing. They also refused to re deliver. Never use them is my advice. Company ‘Mandates”