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Anonymous
N O IM NOT GOING TO WALK OVER 3 MILES IN THE HEAT FIRVA PRODUCT WHICH I PAID NEXT DAY DELIVERY FOR TO BE DELIVERED TO MY HOUSE!!!!!! 😡 GET THE MOST SENIOR MANAGER IN THE DPD TO HAVE MY PARCEL DELIVERED TODAY OR I WILL RAISE A COMPLAINT TO YOUR CEO AND I WILL CONTINUE TO POST SCATHING REVIEWS ON EVERY PLATFORM AVAILABLE TO ME AS YOUR STAFF ARE INCOMPETENT LIARS WHO SAID YES IVE ARRANGED FORNTHEM TO DROP THIS OFF LATER TODAY BUT I KNEWVTHEY WERE LYING AS DPD ARE A PATHETIC CESSPOOL OF A COMPANY WITH NO CUSTOMER SERVICE STANDARDS 😡 Below is the review I left on trustpilot today after calling up your call centre to ask why a DPD delivery driver cannot follow simple gps directions because every other courier company delivers my items every week with no issue it is only the worst courier company in the world DPD who employ idiots who think a store 3.5 miles away in a national heatwave could be considered local!!!!! 😡 2 of your staff lied to me as I’ve had no return visit from The courier nor any callbacks from a manager and I will warn everybody I can about how shockingly bad your DPD customer service is both the couriers and the moronic call centre staff!!!!!!! 😡 Never ever ever send or order anything and choose DPD as the courier as they claim to have “tried” to deliver my important items which I paid next day delivery for to have delivered today but they sent a txt claiming there was nobody home so they are liars as nobody has tried to deliver anything today and they are lazy stupid or both!! 😡 They will then inconvenience you by delivering your product the day after you’re supposed to receive it even if you pay for next day delivery etc or if it is an important item and they do not care about their customers whether that be the customer who paid for the goods to be delivered or the company which paid the DPD to deliver them 😡 Worst courier company in the world and never ever ever trust them to deliver anything as they are utterly useless!! -100/10 and steer clear away!! 😡 Have now called them back as I had no faith that they had actually spoken to a driver to get them to pick up my parcel and deliver it today which they said they would try and arrange 😡 Surprise surprise when I checked the tracking it had not been collected as i thought as DPD are utterly useless and incapable and they employ liars in their call centres and moronic drivers who cannot even do their basic stupid job 😡 Called up the contact centre again to ask to speak with a manager as I’d been lied to on a recorded phone call earlier today and the person I spoke to was equally moronic and unhelpful and could not give me a y straight answers and would not allow me to speak to their manager as they are too cowardly to be honest and admit they are useless and had lied toe earlier!! 😡 Never ever ever consider having any contact with DPD as they are utterly useless and steer clear away as they have dreadful customer service and useless moronic drivers who cannot do their jobs and I HATE DPD!!!! 😡 I had a txt to confirm that the driver and the staff are all liars too just before which said my very important product which I paid lots of money for plus extra for next day delivery has been delivered to a “local” shop which is in fact over 3 miles away in the heat and that is the absolute worst customer service I’ve ever experienced
2 years ago
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DPD has a 1.2 average rating from 5,107 reviews

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Alice, Customer Support

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