We were expecting a parcel for our business with great urgency - however our delivery driver delivers our parcel to a different shop instead due to laziness of reading our business name/ address properly. When contacting the main offices they are not able to get hold of their delivery driver (what's the point of having a phone?!) and are having to message him in the hope of him reading the message and delivering it to us in time. I wouldn't leave a bad review if it's the first time, but it has now happened NUMEROUS TIMES with the DPD DELIVERY DRIVERS, who seem to be unable to read addresses correctly and deliver it to the right addresses. - If you read the other reviews on this page you can see that this happens quite a lot with DPD. If other drivers from different companies can deliver parcels to us correctly, I am unable to understand why ALL THE DPD DRIVERS keep missing our address and delivering it somewhere else (probably due to their convenience). You shouldn't do a job if you only look at your convenience and work to finish your job quickly because you hate it! DPD should hire professional drivers who can do the job properly instead of hiring just anyone that applies. They also don't seem to have a complaint procedure, hence no action is taken. Such a poor service. VERY VERY DISAPPOINTED AND FRUSTRATED WITH DPD!