Really poor customer service, I will never use them again. I was at home waiting for my delivery which was scheduled between 9:27am and 10:27am, at 9:48am I receive a message from the DPD that my parcel will be delivered Mon 08 Aug to your nearest Shop as no one was in today. I was surprised by the bad of professionalism of this company. I called the company and the lady told me that she saw on the GPS that the driver was at my address. I said how is it possible if I'm at home and nobody ringed the bell. And I told her that I paid for it to be delivered to my address today and I will not collect anything and I told her that I want my parcel today at my address. She told me that the driver had already been to my address and would not be returning.