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Anonymous
My delivery as usual was sent to the wrong address. I have dpd app, instructions how to get to my house. Picture uploaded. Saturday l complained, and wanted to talk to the manager. I was promised a within an hour call back. 3 yes three days later, l got a call from an absolute unprofessional lady, who did not introduce herself l had to ask her name. My blood pressure was through the roof as l set in my car today for 2 hrs waiting for the delivery, deliberately at the wrong address. Guess what! The delivery went there, so just because l recognised from the photo l knew where they go. So, l got my package. Unprofessional, uncaring horrendous service. I will use them when l see my own back side. I by the way, hang up the phone on the unprofessional caller right after l told her what l think of their service. And no l didn’t swear.
2 years ago
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