will never use this again in the future. The delivery driver lied and said that he attempted a delivery which was not attempted and then after that delivered my item to a shop away from my home which was never agree to. When I called to make a complaint I was told that they do not have a complete line which is absolutely ridiculous considering that they are holding personal items of people. I was in my home all day waiting for a delivery that I had ordered for a home delivery and then I received a message to say that my delivery was not delivered because nobody was home although I’ve been home the whole time and my door did not ring at any point. when I then explain this to customer service they told me that the driver was in fact in the area however when I ask for proof that he was at my door they could not provide me with this. The driver also failed to leave a missed parcel card as proof that he attempted delivery which also tells me everything I need to know about this company. If you value items and want to receive them at the time you were supposed to receive them I would highly suggest using another company Date of experience: 12 October 2022