I sold some vintage speakers on ebay and used DPD as the courier. We bought 2 sturdy plastic boxes and carefully wrapped them with a load of newspaper and bubble wrap and put loads of HANDLE WITH CARE / FRAGILE tape as well as parcel tape all over them.. There were 2 boxes, the bloke who picked them up couldn't even wait 5 seconds for me to open the door. When I did, he picked up the boxes without even making sure they were stacked properly and ran off down the drive with the top one wobbling. At the bottom of the drive I heard a loud noise as he had carelessly thrown them on the pavement, before carelessly throwing them into his van. I wanted to shout 'Be careful' but didn't get chance. Today, the buyer has received the boxes and both of them are smashed to smitherines. The plastic boxes are smashed up and the speakers damaged. Both boxes have clearly been dropped from a height and transported with no care whatsoever. Making a complaint is not easy either. Their website first rubs your face in it with the blatant lie that they do their utmost to take care of your parcels and then offers various ways of getting in touch that don't work. I ended up calling which was saying I would be put through to my local depot but it sounded more like an indian call centre who are apparently emailing a link to another call centre?? It boggles the mind how they can treat packages so badly, surely on day 1 they are taught the importance of handling with care! Apparently not. Needless to say I won't be sending anything else with them.