Absolute abysmal service, had a text saying that the package wasn’t delivered due to no one being in, that was the first lie. The second one occurred when I was informed the following day that the parcel was delivered with a random picture of someone else’s front door and a parcel that was clearly too small to be the item I purchased. When I rang customer services and queried it and to track the whereabouts of the van that afternoon to ascertain where my parcel was I was assured that someone would ring me back that afternoon, that was the third lie. I rang back the next day…. again and was informed that the parcel was back at the local delivery depot, (which incidentally is only 4 miles from the delivery address), and would be delivered by close of play on the following day, that was lie number four. I’ve since then not been able to contact customer services as they’ve logged my mobile number and now put me through to an automated service which tells me to use their website before ending the call. When I’ve tried contacting them from another phone and enter the parcel number I get put through to the same recorded message. Do not entrust DPD with your deliveries or collections, clearly they are not focused on customer services and don’t care whether your items get delivered or not