Can someone explain why my last few dpd deliveries have not arrived when specified & the reason given is the driver couldn't find my address or it gets delivered to the co-op, my address isn't difficult to find, all other couriers managed to find it. Theres no pictures or evidence of the driver even being in my area, so I can at least no they genuinely have been here, this problem seems to be dpd & i now do not order an item if the seller uses dpd as it's beyond a joke that I stay home to receive the parcel & nothing shows up.
I have been onto trust pilot & other review sites to leave negative reviews & share my experience with others,
Surely this cannot continue & dpd have to deal with the poor customer service from their couriers, you'd like to think that companies will stop using dpd then they might get the message, although I suppose cost plays a part as dpd are kne of the cheap & cheerful options out there,
Would someone fro dpd like to respond & explain why this is happening please ?
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