I’ve ordered a parcel that was supposed to be delivered yesterday. I received “sorry we missed you message”, even though my flatmate was in the house, and I asked him to keep an eye on it. He claims nobody knocked; no note was left. I thought “it’s ok, I will take a day off tomorrow to collect it myself”. From the morning I was waiting for the driver, live tracking the parcel. When I got “you are next” message, I was waiting next to doors. Few minutes later, I got another text “sorry we missed you”. WOW. The driver didn’t knock or left any note. When I contacted DPD, I was told multiple times: “well he was there according to GPS, and he took picture of your door, nothing we can do”. Like seriously, you can google it, there are thousands of people like me. Drivers faking deliveries, and DPD does nothing about it. Every time I contacted them, I was told off. Horrific customer service. Avoid this company at all costs !!!!