If I could give zero stars I would do. My order for a much urgently needed mobile phone should have arrived next day delivery on Dec 4th despite being shown despatched it never arrived and since then never been re despatched but showing as delayed due to unexpected due an unexpected issue. I have rang every morning for updates and on Friday I was advised my parcel is now missing and to go back to the seller for a refund or replacement. I did exactly what they recommended, but that’s another issue, only to receive an email from DPD that my parcel was due to be delivered Saturday- no show, then Sunday-no show and now today Monday 12th Dec still no show. The latest update is delivery anytime up until Thursday. I cannot help but feel the useless delivery company is fobbing me off and having a laugh at my expense. So before you decide to use “Diabolical Parcel Delivery “ have a rethink and save yourself the stress and upset.