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Nishika
Congratulations DPD you have received my very first negative review, which I will most definitely be posting everywhere I can think of. I was tracking my parcel extremely dilligently.After 12 odd hours at work, I come home and track my order while I am number 35 and he is still at 25. I stop doing literally everything for half an hour and keep watch as I get closer to my number. Then as I reach number 34 I rush downstairs to receive my package ( which takes less than a minute), only to immediately receive a notification that my driver has missed me and left! Either there is a huge mismatch between tracking and where the driver is actually at. Or I can only assume the driver simply took a picture of the house and left. There is no way he could have come over and missed me in such a short duration. It is ridiculous to me that you would expect a customer to stand outside waiting for their delivery, in these subzero temperatures anymore than just before their order. What is even more ridiculous is that you cannot be bothered to call me when the delivery has arrived or just before the delivery, when you clearly have my number! And everything is automated, I cannot even call the driver to explain that I have been waiting for him. Absolutely horrible service. Cannot un-reccommend this service more.
2 years ago
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DPD has a 1.2 average rating from 5,106 reviews

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