Cooker door broke so ordered a next day replacement from Xanussi who used DPD. On the Tuesday i was horrified to get home to find a picture of our fragile parcel outside an unidentified persons house! So despite an accurate address, my three words to pinpoint delivery to 3m location and a photo of my house the driver dumped it it turns out on the opposite side of the village. This was then. Retrieved back to the depot where days later and multiple calls later it still languishes. So I ordered a replacement from zanussi. This was due for delivery yesterday. We had a time slot and a delivery number. We were delivery 121 and when it got to job 84 we watched in horror on the app as the driver left the village and went back to base … app said “ our driver is running late but will be with you soon”….. when 2025!’n So all the family are arriving this morning to celebrate Xmas early as daughter has to be in Spain for real Xmas …. No working cooker thanks to DPD donuts cold chicken ……incompetent handling of not one but two urgent packages by DPD. Meanwhile Amazon continue to deliver next day on time to correct address . Shocking and I’ve told everyone I can !