I ordered a £900 I phone for my niece for Christmas and was messed around two days running as the phone hadnt arrived either dates as stated. 3rd delivery date given the phone was delivered, only to find that the phone had been stolen and replaced with two diaries. I am sure that the two delivery drivers that failed to deliver on the dates stated are in it together so that it can’t just be pin pointed onto the of them. The manager was due to call me but I never heard anything back. Bad customer service to say the least ! The driver that finally delivered the parcel was very helpful and I don’t believe had any involvement at all. I called DOD to speak to someone and the man was rude and was talking o et me and not listening to what I had to say.