Told parcel had been delivered on 31.12.22, but nothing arrived, rang DPD, told error at their end with scanning would redeliver, next day. Waited in all day, nothing arrived. Rang DPD again, told another error at Depot and Parcel now being delivered, NOTHING ARRIVED Rang DPD again this time told parcel has been returned to my original purchasing company. Original purchasing company still have not received it back after a week, so I can not get a refund or the parcel re delivered to me. DPD are useless, why people use them is beyond me. All foreign people talking on their phones and you have to keep getting them to repeat everything because you can not understand what they are saying, I listed all their names after speaking to them and everyone had to spell it, as everyone is foreign. Like everyone else I would give a minus star rating if I could. Who pays for my time sitting waiting for a parcel and all the calls I have had to make to DPD and the original company I made the purchase from, NO ONE DPD management need a shake up to get this company back on track. Pointless building mega depots if they don't work as they should, it is a disgrace. This sums it all up, just got a text saying call DPD for an update on your delivery and hear about our great service !!!!! It is not even a service let alone great.. DO NOT USE THIS COMPANY IF YOU WANT A PARCEL DELIVERED, YOU MIGHT NEVER SEE YOUR PARCEL AGAIN It will cause you more time, energy, hassle and phone calls than it is worth