Login
Start Free Trial Are you a business?? Click Here
Alex
I would leave zero stars if I could. Delivery driver "attempted" delivery 3 times, each time taking a photo of a nearby store. I advised DPD support that this was clearly a Co-Op, not my house, to which they said they would inform the driver and have the parcel delivered next day with the correct info. Day 4 came and I get an update that the parcel is being sent back to sender. I once again contact customer services who tell me that they can't do anything as it's a customs issue (despite already being in the country and out for delivery multiple times) and it's actually the government who decided to send it back. This is not the first time I have had to chase something up because someone hasn't done their job properly. It's either one of two things. One: drivers are too incompetent, or two: drivers are too lazy. Either one isn't good for DPD. DPD, do yourself a favour. Stop hiring useless drivers who don't care, or alternatively, stop demanding ridiculous delivery quotas to protect your profit margin, I'm sure half these drivers don't bother because they realise they can make a quicker delivery elsewhere. Absolutely useless.
2 years ago
Read DPD Reviews
DPD has a 1.2 average rating from 5,106 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial