A delivery for Friday 6th January said it was not able to be delivered but the photo was not of my door but the one next to it. I was in the whole day and my door number has the bell next to it. Told that I would have to wait until Monday 9th. Same ‘performance’ - First told that it could not be delivered because of road closure (no road closure); then not in, but photo was of houses nowhere near where I live and again in all day sitting at window in view of road and front door! Was to be redelivered on Tuesday 10th - success! Daniel came on time and pleasant, despite terrible weather. Thank you to him. However, the other days had said the driver would be Daniel but today’s Daniel had not been on duty those days so what is going on there with the company by saying that Daniel was the driver on the other days? My comment would be for the Managers of dpd to tighten up structures in many areas as the chat system on the other days was not helpful and there is no one answering phones except recordings! You do yourself no good as word of mouth is always the best form of advertising.