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Aidos Kenessov
The worst delivery service I have ever had. My parcel was not delivered for 2 days , due to "the driver could not find the apartment". I was home these 2 days and the address was clear (can be found in Google Maps by postcode or address easily), still did not get any call or anyone trying to deliver. On the 3rd day I have noticed that the address got changed automatically to a collection point far from my home. Calling to DPD did not help at all, customer service was repeating that they can not do anything even if they did not have any evidence of the attempts of delivery (the pictures driver took were blur they said). Clearly driver just did not bother trying to search for a building or call. Now I have to go to the collection point by myself, spent lots of nerves as well as some money. I guess DPD does not understand the meaning of the word "delivery".
2 years ago
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DPD has a 1.2 average rating from 5,106 reviews

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