Received a message from DPD saying our parcel would be delivered by Ben 15:33 to 16:33 today.Waited in from 14:30 but no delivery then suddenly I receive a text saying as we were not in would now have to be collected from our nearest collection point.Called DPD local depot who said they would contact the driver who either could not find our address which is right on a main road or is telling porkies about we were not in.Yet to check the CCTV to see if he came to the door.All this despite the early text telling me about the delivery and where we could have it left if we were not in,which was over the side gates,which clearly he could not read on both counts address and requirements.Poor customer service.I will not be collecting from the collection as my order with store clearly states my address as the delivery point.I see this as the something the supplier and DPD to sort out as I will just be asking for a refund if I do not recieve the goods. Still waiting for the local depot to reply.