Today’s experience - 3 people in house, Amazon parcel dumped on doorstep and no doorbell rung - I was just yards away.To email it was accepted definitely not accurate. I believe it was same driver I complained about to DVD regarding last delivery who didn’t approach the house at all but left parcel near an out building because it was raining. Again I was emailed to say I had accepted it. The Evri courier who delivers here regularly has told me they are financially penalised for too many complaints. Perhaps DVD should be doing likewise.DPD should also prioritise a complaints system where it is possible to speak to a human being without being put on hold for an hour?
I live in Central Scotland, loathe shopping in person, am an Amazon prime member and have online deliveries most days. I will make my views on DPD known to Amazon next.
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