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Anonymous
I ordered a kettle from Hughes Electrical on eBay, and it was supposed to be delivered in a one hour window today. I was in the house all day, as were other tenants. I didn't hear any vehicle come up the drive, nor a knock at the door. The driver (Stanislav) then immediately filed the package to be left at the nearest Pick Up Shop, which is miles away from me, requiring a multiple hour walk or buying a £5 bus ticket for me to get there, and DPD don't do redeliveries despite other couriers doing them. I just want my order delivered to where I live. What is so hard about that for DPD to do? Now I have to go through the whole rigmarole of waiting another week for my Item Not Received case to finalise. Why can't DPD just deliver to my house rather than messing me about like this?
1 year ago
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DPD has a 1.2 average rating from 5,106 reviews

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