The worst experience i ever had… this… The worst experience i ever had… this company is a nightmare. They have very very unprofessional drivers , they can’t even find the easiest addresses . Their driver 3 times went to the wrong address and every time I contacted customer service warned them that he is trying the wrong address which fortunately no one was there to open the door please let him know that he is going somewhere else , they just confirmed driver admitted he made a mistake will redeliver it and the last try was the lucky guy in wrong address who got my parcel and proudly i saw the photo as a proof that a man was getting my goods instead of me (Ms). Contacted them again, sent them their proof and photo of my flat. they had different words during 3 days, one time they said it is in their depot will be redelivered, another time been told it has been sent back to sender… and finally after 3 days they just told me the parcel is missed and needs to be I investigated from sender part which sender also a link of retuning back the parcel, the fake link because there parcel was missed: delivered to wrong address and I i Knew it at the fist time because of the photo of the man who got it … my flat is in a big building on a famous roundabout which even a stranger can easily find it and there is no other building around of it, so you can see how unprofessional they are picking their driver and how unreliable they are. If you have a choice never ever go with DPD …

Lastly i should say this is not the only experience i had with them, even at my work place we had many problems with them, one time the driver easily left the supplier parcel there which was a confidential and expensive one. The same driver again came and we tried to convince him that this is an exchange you have to return the parcel to them but because of lack of knowledge experience and behavior he refused to take it back.and the supplier again had to arrange the collection and we both raised a complaint which never considered…