I took a day off work to receive a delivery. I received notification that the driver was minutes away. I waited, then looking out if my bedroom window, the DPD driver got out of his van, took a photo of my door, then got back in the van to drive off, without knocking on the door & delivering the parcel. I then within seconds received a notification to say the driver had tried to deliver my parcel but I wasn’t in!! It would therefore be delivered the next day! Another day off work!!! A scam to get another delivery fee. I run out and stopped the driver but he argued that he didn’t have a parcel for my address, he was abusive and drove off. I contacted Customers services who apologised and confirmed/said/promised the driver would definitely return with the delivery at 6:30pm that evening but he didn’t appear. The whole company is a scam, as this is the 3rd time this has happened! Do not use this service, as they are not trained to respect customers or their valuable time.