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Anonymous
I paid extra for a Saturday delivery. The driver pulled up, took a photo of the front of my property and I received a delivery failed notification as I opened the door (at no point did he knock or ring the bell). The driver then drove off. I phoned and was promised a Sunday delivery 0800-1200 'as compensation'. This was then cancelled at 1030. When I was phoned I was told that they didn't have enough parcels to warrant a Sunday delivery. I was told to complain to the company who I ordered through. Absolutely shocking.
1 year ago
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