I had a parcel coming from india to Birmingham. Delivery person delivered the parcel outside the house to someone else and they didn't even try calling my number and sent me message with my name that i have received my parcel. I think government should take some steps to shut down this company. As i had some valuables in the parcel and freight parcel itself cost me around 85£ + valuables. DPD don't care about the parcels as they take huge charges. Made a call to DPD and they said they can not do anything as it is already delivered.
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