❌ DO NOT USE DPD!! 0 STARS ❌ What an absolute joke of a company! I have been waiting urgently on my phone for 3 days, as I can’t access any bank accounts and late for payments since I was scammed. Have stressed this to Dpd for three consecutive days and each day I get an email at 6pm saying it’s back at depot and they can’t do anything because the shops ‘closed’? I was then assured by an agent yesterday that the parcel will be delivered today by 11am, low and behold I then get an email at 11 saying that the parcel couldn’t be delivered to a drop off point and has gone back to depot and it won’t be delivered till Monday now. I even said to the agent yesterday can you change the delivery to my house instead and she then assured it would be delivered to the collection point? If it can’t delivered there why did they not just change it as I had requested. I’ve used the chat multiple times and you get the same automated answer each time. Don’t have a clue what’s gone on with DPD but will never use them again in the future.