Worst courier I have dealt with. They treat the person getting the delivery with complete contempt. When you complain to customer services they say we have no contact with you and can deliver when we want and miss delivery slots and you have no rights. On my delivery day early in the morning I received an email saying they tried to deliver but I was not in. They even attached a photo of a random door as proof! When I contacted saying it’s not my door and I had taken time off work they said the driver has until 8 that evening to deliver and I should wait in. I did and no one came. I contacted them again and was 48th in line to speak to someone. I waited and they said the local depot will call within an hour and arrange delivery, no one called. I called again and arranged another day off work to wait in. Again they did not turn up. 3 weeks later still no parcel, so I told seller I was going to get else where. I did then a few days later out of the blue a DPD driver appeared and said oh was you waiting for this? I asked to return it, he said only the sender can authorise a return. So then I had to arrange to send it back. I took 3 days off work. I spent hour chasing. It’s not worth it. I have asked DPD never to deliver or accept deliveries for my address. They are a dishonest company with systematic processes to cover up their failings.